We’re delighted to announce that Michele Della Mattia is NOW’s brand-new Executive Director of Operations. It’s a completely new role, and nobody could be better suited to it than Michele.
Michele has a depth of hands-on knowledge of every aspect of NOW’s operations that few of us could hope to rival. Michele has worked with us since 1999: starting at the reception desk, then quickly taking on media coordination and ad trafficking. She proved to be adept at orchestrating a thousand moving parts into a seamless whole, and got to the point where she could pretty much recite passages of the ACTRA contract from memory. (Did you ever catch one of her dramatic readings? Chills.)
As senior account manager, she’s shown a tenacity and attention to detail that keeps projects on track and delights clients. Her combination of curiosity and caring means she often knows what you need before you do, but listens carefully so she gets it right.
Now, as our Executive Director of Operations, Michele will help make sure our entire team has the resources and support to excel at helping you meet your toughest communication challenges. And she will continue to keep our systems, workflow and technology streamlined and up to date, so your campaign goes smoothly from start to finish.
We hope you’ll join us in welcoming her to this new leadership role. And please let us know if you have any questions – or want to pass on your congratulations!